I can't verify my phone number because it's already in use : PYLI Support

I can't verify my phone number because it's already in use Print

Modified on: Wed, Feb 1, 2023 at 11:13 PM

PYLI only supports one account per person, so you will be unable to use your phone number on a second account.

If you are in a situation where you've been invited to access a PYLI organization via the wrong e-mail address, please ask the group inviting you to re-send the invitation to the e-mail address associated with your account that already exists on PYLI.

If you need to change what e-mail address or phone number is associated with your PYLI account, you can do that any time here: https://pyli.app/settings/contact_methods

If you find yourself stuck in a situation where you can't get into either account for some reason and need help, feel free to reach out to us with as much information as possible and we will do our best to help. Please note that PYLI staff may need to manually verify your identity to help you re-gain access.

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I can't verify my phone number because it's already in use Print

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